Incase Promo Codes — 25% Off

Yes. Incase provides free standard shipping on all U.S. orders with no minimum spend required. Orders are processed within 1–2 business days and most packages arrive within 3 business days. No code is needed — free shipping is applied automatically at checkout.

1. Add your items to the cart and confirm they are promo code eligible.
2. Proceed to checkout and locate the "Discount code or gift card" field.
3. Enter your code and click Apply. Your order total will update immediately.
4. Confirm the saving is reflected before completing payment.

Only one promo code can be used per order, and codes cannot be combined with other offers. Some products may be excluded from eligibility.

Incase accepts returns within 30 days of purchase on items bought from Incase.com. A 15% restocking fee applies to most returns. Defective items returned within 30 days are exempt from the restocking fee. Refunds are issued to the original payment method within 3–5 business days of the return being processed.

Yes — a 15% restocking fee applies to most standard returns. The fee is waived for defective products returned within the 30-day window. Items not purchased from Incase.com must be returned to the original place of purchase and are not eligible for a refund through Incase directly.

Incase offers two warranty tiers for purchases from Incase.com or authorized retailers:

• 1-Year Limited Warranty on backpacks, bags, laptop protection, and AirPods accessories
• 5-Year Limited Lifetime Warranty on mobile phone cases

Warranties do not cover accidental damage or products bought from unauthorized sellers.

Yes. New subscribers who sign up for the Incase email newsletter receive 10% off their first order. There is no minimum spend requirement. Sign up via the homepage form and the discount will be available to apply at checkout on your first purchase.

Yes. Incase has a permanent Outlet section with reduced prices on bags, sleeves, and accessories available year-round. A separate seasonal sale collection also runs periodically, featuring markdowns of up to $70 on select iPhone cases, MacBook hardshells, totes, and carry accessories.

Once your return reaches the warehouse, it takes 3–5 business days to process. The refund is then applied to your original payment method within 2–5 business days. Depending on your card issuer, it may take an additional 2–10 business days to appear on your statement.

Yes. Incase gift cards are available in $25, $50, $100, and $200 denominations. They are delivered by email with a redemption code included. Enter the code at checkout to apply the balance. There are no processing fees. For balance inquiries, contact support@incipio.com.

No. Incase warranties only apply to products purchased from Incase.com or authorized retailers, including Best Buy, Apple, Staples, Verizon, Walmart, and the official Incase Amazon store. Products bought from unauthorized third-party sellers, auction sites, or liquidation outlets are not covered under any Incase warranty.