John Hardy Promo Codes — 10% Off

Yes. New email or SMS subscribers receive 10% off their first purchase. The code is valid for 14 days from sign-up and applies to full-price merchandise, excluding the Artisan Series and gift cards. It can be used online, by phone, or in the Soho and Miami boutiques.

Existing subscribers receive exclusive access to seasonal promotions — including a 20% off subscriber-exclusive event on full-price merchandise. Codes are sent directly via marketing email or SMS. You must be actively subscribed to receive them; check your inbox or texts for your unique code.

Yes. Add your birthday to your John Hardy account under "My Details" and opt into email marketing. You'll receive a 10% off code by email one month to two weeks before your birthday, valid for 30 days. Excludes the Artisan Series and gift cards.

The Biannual Sale features special pricing on retired and discontinued styles in limited quantities. Items are final sale — no returns or exchanges. New subscribers can stack their welcome discount on top of sale pricing. The sale runs exclusively on JohnHardy.com while supplies last.

Yes. Ground shipping is complimentary on all U.S. orders with no minimum spend. Expedited options include:

• Two-Day delivery: free on orders over $3,000 (otherwise $15)
• Next-Day Air: free on orders over $10,000 (otherwise $30)
• International DHL Express: complimentary on all orders

Returns and exchanges can be submitted within 30 days for eligible unworn merchandise. U.S. customers receive a complimentary FedEx return label. Items not eligible for return include:

• Final sale items
• Custom-engraved styles
• Made-to-order sizes
• Gift cards

Refunds are processed within approximately 7 business days of receipt.

No. The Artisan Series is excluded from all promotional offers, including the welcome discount, birthday code, and subscriber-exclusive events. Full price applies at all times on Artisan Series pieces. All other eligible full-price collections can be used with qualifying codes.

Yes. U.S. customers can finance eligible purchases through Affirm, splitting the cost into monthly installments. Canadian customers can use Klarna for the same flexibility. Both options are available at checkout alongside standard payment methods including Visa, Mastercard, PayPal, and Apple Pay.

Yes. Custom clasp engraving is available on select Icon Bracelets at no extra charge. You can choose up to three letters or numbers, or one symbol, engraved on the inner clasp face. Note that all custom-engraved pieces are final sale and cannot be returned or exchanged.

Yes. John Hardy jewelry is covered by a one-year limited warranty from the date of purchase. It covers mechanism flaws (clasps, hinges, bales), broken earring posts, chain damage, and missing pavé stones. It does not cover lost items, accidental damage, or natural tarnishing. Out-of-warranty repairs are available for a quoted fee.