Soft Surroundings Outlet Promo Codes — 25% Off

At checkout, go to the Payment & Review page and find the section labeled "Pay with a Gift Card, Coupon or Merchandise Credit." Enter your code there. Codes apply to the order subtotal before tax and shipping. Only one promotional code can be used per order.

Soft Surroundings accepts returns within 60 days of purchase with a valid receipt. A $9.95 return processing fee is deducted from your refund. Returns can be dropped off at a FedEx or Package Hub Returns Bar location (no box needed) or mailed via USPS. Final Sale items cannot be returned or exchanged.

Look at the price on the product listing. If it's labeled Final Sale and the price ends in .97 or .98, it's a clearance item with the deepest discount available. These items cannot be returned or exchanged, and shipping fees on Final Sale orders are non-refundable, so make sure you're happy with your size and color before buying.

My Soft Surroundings Rewards is a subscription loyalty program that gives you cashback on purchases you'd be making anyway. Members earn 10% back on Soft Surroundings orders and 5% back at more than 1,200 external retailers, along with shipping and return shipping rebates. There's a free 30-day trial to start, after which the program renews automatically with a monthly fee.

Yes. Soft Surroundings offers a one-time price adjustment if an item's price drops within 14 days of your original purchase. This applies to both sale and full-price merchandise. Contact Customer Care at 1-800-240-7076 or customerservice@softsurroundings.com to request it.

Soft Surroundings offers three shipping speeds for orders placed by 11:59 pm local time, Monday through Friday:

• Standard: Normally 4–8 business days
• 3-Day: Normally 3 business days
• Overnight: Normally 1 business day

Expedited options are only available to eligible continental U.S. zip codes. Standard delivery covers most U.S. addresses, including Alaska, Hawaii, Puerto Rico, and Military APO/FPO.

No. Only one promotional code can be applied per order. If you have multiple codes, choose the one that saves you the most. Promo codes also cannot be applied to gift card purchases.

Yes. Share your birthday month with Soft Surroundings and you'll receive a birthday gift coupon. You'll also receive an anniversary coupon on the date of your first purchase. Register your details on the Soft Surroundings website to start receiving these offers.

To initiate an exchange, contact Soft Surroundings Customer Care directly by phone at 1-800-240-7076. Exchanges are not processed through the standard online returns portal. Note that Final Sale items are not eligible for exchange.

No. If your order ships in multiple packages, the shipping and handling charge applies only to the first package. There is no additional shipping fee for subsequent shipments from the same order, which makes larger, multi-item orders more cost-efficient.