BuyBestGear Promo Codes — 25% Off

Yes. New subscribers who sign up for the BuyBestGear newsletter receive a 2% off discount code to use on their first order. Sign up via the site footer before completing your purchase, then apply the code at checkout using the order summary field.

1. Tap "Check Out" from the cart
2. Tap "Show order summary" at the top of the checkout screen
3. Paste your code into the discount field and tap "Apply" to see the saving deducted before you enter payment details

Yes. BuyBestGear offers free standard shipping on e-bikes to 22 European countries including Germany, France, Italy, Spain, and Poland. Delivery takes 7–10 business days after a 3–5 day processing window. Some locations like Sassari in Italy or Lithuania are excluded — check the shipping page for your area.

The current anniversary promotion offers up to €500 off select e-bikes via a promo code at checkout. Models like the CMACEWHEEL V20 and Vakole CO20 MAX carry the deepest code-based savings, while the Lankeleisi RX800 Plus is discounted by €400 without any code required.

Yes. Klarna's pay-in-3 option is available for shoppers in Ireland, Netherlands, France, Italy, and Spain. For orders over €1,500, BuyBestGear recommends purchasing a gift card first to bring the Klarna charge within the eligible amount. Bank transfer is also accepted.

Yes. Dual-unit bundles are available for seven models including the Lankeleisi MG600 Plus, RX800 Plus, Engwe L20 SE, CMACEWHEEL V20, Molicycle R1, Fafrees F20 Pro, and Vakole VT4. These are listed in the Bundles & Accessories section and may offer a better per-unit price than buying separately.

Returns are accepted within 14 days of delivery for unopened, unassembled bikes. Here's what you need to know:

• A delivered return receives an 80% refund — BuyBestGear deducts a 15% restocking fee and 5% processing fee
• Customers cover return shipping costs
• Always get return authorization from support before sending anything back

E-bikes and e-scooters take 3–5 business days to process, then 7–10 business days to ship. With 90% of stock held in EU warehouses, many orders arrive within 3–7 business days total. Accessories take longer — up to 30 business days for shipping after processing.

Yes. BuyBestGear runs recurring sales including an Anniversary Sale in August, a Black Friday promotion in November, and early spring and summer events. The current anniversary celebration features discounts across best-sellers plus an accessories combo deal and a lucky draw for orders over €1,500.

Email support@buybestgear.net and include your order number (e.g., BBG1254) for faster assistance. The customer support team responds within 24 hours on business days. You can also track your order directly on the site using the parcel tracking tool, or reach the team via Instagram, Facebook, or YouTube.