Hess Toy Truck Promo Codes —

Yes. Free Standard Shipping is available on all orders at HessToyTruck.com with no minimum purchase required. It covers most U.S. domestic destinations, including Alaska, Hawaii, and Puerto Rico. Orders typically ship within 1–3 business days, with delivery ranging from 1 to 7 business days depending on location.

Hess Toy Truck does not use a traditional promo code system at checkout. The built-in savings include free standard shipping on every order and free Energizer® batteries with each purchase. Signing up for email or SMS alerts at HessToyTruck.com is the best way to stay informed about any promotional offers tied to new releases.

Returns are accepted within 90 days of purchase for trucks bought directly from HessToyTruck.com or by phone. Items must be in original condition and in the original box. A $12.95 shipping and processing fee is deducted from your refund. Use the online Return and Exchange process to generate a prepaid shipping label.

Yes, if your truck is damaged or malfunctioning (and not damaged during shipping transit), Hess will replace it with the same model at no charge. Exchanges must be processed through the online Return and Exchange system within 90 days of purchase. Replacement trucks ship to the original address within 48 business hours of Hess receiving the return.

Hess Toy Truck accepts a wide range of payment options for online orders:

• Visa, Mastercard, American Express, Discover
• PayPal, Venmo, Google Pay, Apple Pay

Phone orders accept major credit cards only. Checks and money orders are not accepted.

Sign up for email alerts at HessToyTruck.com by entering your email address, or sign up for SMS alerts by texting HESS to 437788 (message and data rates may apply). You can also enter your mobile number directly on the homepage. Hess trucks are highly sought-after releases that sell out annually, so alerts are the most reliable way to shop new drops early.

Route Package Protection is shipping insurance automatically added to your Hess order at a low cost. It covers your truck if it's lost, misdelivered, stolen, or damaged in transit. You can remove it before completing checkout, but if you do, Hess will not be liable for any loss or damage during shipping. Route claims are for replacements only, not refunds.

Yes. Each customer or household is limited to 12 trucks per release. This limit applies per product per household and is designed to keep exclusive drops available to individual collectors. The limit may vary if otherwise stated for a specific product.

You can cancel your order within 2 hours of placing it. After that, cancellations are not possible due to the speed of fulfillment. Orders cannot be edited once submitted. If you need to make a change, cancel within the 2-hour window and place a new order. A $9.99 processing fee may apply if cancellation terms are breached.

Hess ships to P.O. Boxes in the contiguous 48 U.S. states using the Free Standard Shipping option only. Expedited options cannot deliver to P.O. Boxes. Hess does not ship to international locations. Free Standard Shipping also does not include forwarding to an alternate address, and refunds are not issued for packages with a forwarding address.