Lorex Promo Codes — Up to 30% Off

Yes. Lorex provides free standard shipping on all orders over $99 within the United States and Canada. Orders containing oversized items or those shipped to remote locations may still incur additional charges even above that threshold. Standard delivery takes up to 8 business days in the US.

No. Lorex allows only one promotional code per order. Codes cannot be combined with each other, and special promotions generally cannot be stacked unless Lorex explicitly states otherwise. You can, however, apply Lorex Rewards points at checkout alongside a single promo code where eligible.

Lorex offers a 30-day money-back guarantee on direct website purchases. Here's what you need to know:

• Items must be returned in original packaging and undamaged within 30 days of delivery.
• No restocking fee applies to returns made within the 30-day window.
• You are responsible for return shipping costs; original shipping fees are not refundable.
• Final Sale items — including refurbished products and solar-powered trailer systems — are non-returnable and non-refundable.
• Refunds are processed to your original payment method within 14 days of Lorex receiving the returned item.

If you find a lower price for the same Lorex product on Lorex.com or through an authorized reseller within 30 days of your purchase, Lorex will match it and refund the difference. The product must have the same model number and condition. The guarantee does not apply during special promotions, Black Friday, Cyber Monday, or on Final Sale items.

Lorex Rewards is a free loyalty program that automatically enrolls all account holders. You earn 1 point per $1 spent, and 100 points equals $1 in checkout credit. Bonus points are available for actions like joining, leaving reviews, and following Lorex on social media. Points expire after 365 days and can only be redeemed on direct Lorex.com purchases.

Yes. The Lorex Clearance Outlet features Certified Open Box and recertified products at discounts between 40% and 53% off. Open box items are tested, include all original accessories, and carry a full one-year warranty. Recertified products are factory-reconditioned and also covered by a one-year warranty, though they may show minor cosmetic wear.

Yes. US customers can use Klarna at checkout to split purchases into installments. Canadian customers have access to PayPlan by RBC. Both options are selectable during the standard Lorex checkout process. Lorex also accepts Visa, Mastercard, American Express, Discover, and PayPal.

Lorex products come with a standard one-year manufacturer warranty covering hardware defects, plus 12 months of telephone technical support. Coverage varies by product type:

• Most hardware: 1-year warranty from date of purchase
• Accessories and consumables: 90-day warranty
• PTZ camera moving parts (motors, bearings): 6-month warranty; all other PTZ components covered for 1 year
• Extended warranty: Available through Lorex's partner, Extend, for additional years beyond the included coverage
• Final Sale and certain recertified items: May have specific warranty exclusions — check product listing before purchasing

Yes. The Lorex Not-for-Profit Support Program offers exclusive discounted pricing for registered charitable organizations in the US or Canada. To apply, submit proof of nonprofit status via the online form. A sales associate will contact you within 1–2 business days. US federal government entities or those using federal funding are not eligible. Call 1-888-425-6739 for questions.

If your ordered item goes out of stock for more than 15 days or is discontinued, Lorex automatically upgrades your order to the next equivalent or better model at no additional cost. Upgrades are issued on an order-by-order basis and depend on available stock of the equivalent model. No action is required from you — Lorex handles the substitution directly.